Last Updated: November 2024
Welcome to Vetlivery! Our app serves to connect mobile vet clinics to their customers based in Lebanon. By using our services, you agree to comply with these Terms and Conditions.
By accessing or using the Vetlivery app, you agree to be bound by these Terms and Conditions. You are responsible for regularly reviewing these terms, as updates may occur. However, no drastic changes will be made without notice.
You are responsible for using the app in a lawful manner. Your account may be disabled if you misuse the app, such as booking and canceling appointments excessively.
To create an account, you must provide a valid phone number that you own. You are responsible for maintaining the confidentiality of your account and password.
Any content you submit through the app will be shared with specialized vets for the purpose of providing veterinary services.
Services and pricing may be modified. It is your responsibility to notice any changes reflected upon booking an appointment.
If you cancel an appointment, a full refund is guaranteed if the cancellation occurs at least 24 hours prior to the appointment. If the appointment is booked within the next 24 hours, the cancellation policy does not apply. After the 24-hour period, the service fee will be charged and not refunded. Only service fees are collected prior to the appointment.
Vetlivery is not liable for any damages resulting from your use of the app. All services are provided "as is" without warranties of any kind.
User accounts will not be terminated unless they violate privacy rules or terms of service.
These Terms and Conditions are governed by international law, and any disputes shall be resolved according to applicable laws.
If you have any questions or concerns regarding these Terms and Conditions, please contact us at: